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Instant payment integration into ERP at $32B regional bank

Instant payment integration into ERP at $32B regional bank

B2B instant payment innovative use case

Objectives

  • Bridge the gap created by the bank's Fiserv core and business banking solution, which lacked readiness for real-time payments
  • Integrate instant payment capabilities into corporate customers’ ERP systems to power seamless B2B payment workflows
  • Partner with a modern vendor to enable instant payments via RTP and FedNow, ensuring scalability and innovation for future payment needs
  • Be able to provide niche services to industry verticals using instant payments

Solution

  • The bank implemented Finzly’s Open Galaxy API and Payment Galaxy, a unified payment hub that supports real-time payment processing across multiple rails
  • Open Galaxy APIs enabled seamless integration with existing corporate ERPs, facilitating automated payment initiation and reconciliation
  • Payment Galaxy’s smart routing dynamically selected the optimal payment rail — RTP or FedNow — for each transaction, maximizing efficiency and reliability
  • The solution offered a modular, API-first approach, ensuring flexibility for the bank to adapt and scale its payment offerings as client needs evolved

Outcome

  • Zero payment failures: Smart routing ensured payments were processed flawlessly by selecting the appropriate rail (RTP or FedNow) based on recipient FI participation
  • Revenue growth: The bank unlocked new revenue opportunities by tailoring instant payment solutions for niche verticals like healthcare and logistics
  • Operational efficiency: Automated routing and seamless ERP integration reduced manual intervention and processing costs
  • Enhanced competitive edge: The bank positioned itself as a leader in real-time payments, attracting high-value corporate clients

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